Customer Service

Internet Orders

You are at the Customer Service Center for Kingston10 Exchange; this is your go-to place for tracking the progress of issue tickets that you have opened, to see a record of closed tickets, to search for answers to questions you may have in the knowledge base and to also submit questions and feedback directly to Kingston10Exchange support personnel. We will do our best to get back with you as quickly as possible. Please be aware, your issue may have already been solved. Save time by finding a solution to your problem quickly; as such, we suggest checking out our User Help Page. There, you will find answers to many of our most frequently asked questions.

Access the User Help Page here:

https:www.kingston10exchange.com/customer-service/userhelp

Open a New Issue Ticket

Select from the options below to help to troubleshoot your issue. First, identify the category of your issue then, from there, as accurately as you can, select the item that best fits your specific concern from the drop-down lists below to help us to provide you with the best response as quickly as possible.

Communications here are recorded for quality and training purposes.

Type of Customer Service Issue
  1. Account Details
  2. Account Verification
  3. Deposit
  4. Feature Inquiry
  5. Feature Suggestions
  6. General Question
  7. General Trading Platform Technical Issue
  8. General Website Technical Issue
  9. Referral and Other Programs
  10. Trading Issue
  11. Transfer Issue (coin and cash)
  12. Withdrawl